Privacy and cookie policy

Validity date: February 28, 2018 is located in the EU, the information in this Privacy Notice is based on the General Data Protection Regulation of the European Union (2016/679) or DSGVO, which ensures a high standard of protection of personal data. However, depending on your place of residence, other privacy rights and regulations may also apply.

This privacy policy applies to residents of every country ensures that its business practices are consistent with this Privacy Notice. also ensures that these are adhered to by affiliated companies.

What is provides a platform for global online research and insights that connects market researchers and brands and panel members to share consumer data and opinions. The headquarters of is located in Cologne, Germany.

Individuals participate in market research through the platform. This is done via the membership Panel or through one of our partners, who feeds the participants into a survey or other market research programs. Panel members and attendees receive rewards and incentives to participate in surveys or other research programs that they can redeem.

The and partners that conduct surveys or other market research programs to participants are data controllers that determine the purposes and means of processing personal information. will process your personal data as an executing data processor exclusively on request of a data controller.

Your Personal Information may be used for a number of purposes, which are explained below along with example categories for Personal Information for any purpose. Exact details on the use of personal information may also be found in the context of a survey or other market research program. For more information you can always contact us via the section „CONTACT“ below.


Registration and participation in our panel is subject to the terms and conditions of

Participation in a survey or other market research programs is completely voluntary. uses your personal data only with your consent. Surveys and other research programs managed by Digitell.mes clients, partners, or other third parties, as well as data collected in connection with these surveys and other research programs, are not subject to this Privacy Notice. takes the protection of your personal data very seriously. strives to operate its privacy practices in accordance with applicable laws and regulations and in accordance with the standard rules of common market research organizations, including, but not limited to, ESOMAR ( and the Insights Association ( .

Your Personal Information is always collected in an appropriate manner and by legal means for specific purposes. For example, may collect your Personal Information when you register or participate in, or when you complete a survey, participate in a research program, or by automated means or through other methods, which are discussed below The section „WHAT INFORMATION IS COLLECTED BY AUTOMATED TECHNOLOGIES?“

DIGITELL.ME collects personal data solely for the purpose of market research.


Your processed personal information may include: name, address, phone number, email address, date of birth, and other similar information. may collect Personal Information from you if you voluntarily provide this may also obtain Personal Information from its panel owners, clients, or market research companies that have the participant’s consent. collects the data in accordance with their instructions from the panel members of a Panel of one of the panel owners. can also obtain personal data from database owners who have assured us that their databases will only list personal information of individuals who have agreed to share it.

From time to time, Sensible may collect Personal Information that may include, but is not limited to, your country of residence, such as: ethnicity, medical records, financial information, etc. Clint may collect and use personal information from publicly available sources , political views and religious or philosophical beliefs. If collects your sensitive personal information, will always seek your explicit consent beforehand.

If you participate in surveys or other research programs, you may also submit, upload or transfer any photos, videos and / or other content or other materials that contain your Personal Information. This personal information may be used and disclosed as described in this Privacy Notice. You should not include audio, video, or images that are unrelated to you.

HOW ARE PERSONAL DATA COLLECTED AND PROCESSED? can collect and process your personal information for a variety of reasons, including:

To activate your participation in our panel To collect profile information about you so that can better assign certain surveys or other research programs to you, invite you to participate in surveys or other research programs, update your personal information records; To manage our incentive programs and to process your requests for these incentives, to allow you to participate in sweepstakes (if allowed), to respond to any messages or requests you have sent us, their profiling information or responses to a survey or to confirm another research program, to provide you with services and to assist you, to identify and prevent violations of our Terms and Conditions, to investigate fraudulent activity or to violate another party’s rights, to respond to properly authorized information requests from Regieru authorities or legally required to respond in connection with the sale, assignment or other transfer of our business. In such event, will make commercially reasonable efforts to ensure that each buyer treats your personal information as set out in this Privacy Notice; or for other reasons authorized by you.

Please note that receiving emails may be a prerequisite to participating in our surveys or other market research programs. You can unsubscribe from these emails by unsubscribing from our surveys or other research always ensures that the processing of your personal data is permitted. does this in principle by obtaining its consent, but in limited circumstances may use legal terms to process your Personal Information.

If there is a legal requirement that allows to process your personal data, this does not mean that can process your personal data in the event that you withdraw your consent. This applies, for example, in the case of a legal obligation, or if entries of commercial transactions must be kept for a minimum of seven years.

WHAT INFORMATION IS GATHERED BY AUTOMATED TECHNOLOGIES can automatically collect certain information. Depending on your country of residence, this information may be considered Personal Information. This information includes, but is not limited to, information about your device and capabilities, including the operating system, other applications on your device, cookie information, IP address, network provider, device type, time zone, network status, browser type, browser identifier, unique device ID number (such as identifier for analysis or advertising) Network Provider User ID (a unique number assigned to you by your network provider), Media Access Control (MAC), Mobile Advertising Identifier, location and other information that can be used alone or in combination to identify your device. Specific technology used is listed below:



A cookie is a small text file that contains information about the user and is placed by a website on the user’s computer or device. places cookies on your computer or device for surveys or to control other research programs and to prevent may also use tracking cookies, tags and scripts to provide certain information based on your activity on our website and third parties to collect. may use this information to determine if they have seen, clicked on, or otherwise interacted with online advertising or promotions.

In this way helps market research clients in the evaluation. Upon your consent, may also select you for a survey or other research program that uses cookies to suspend them prior to the survey or other research programs for specific advertisements or promotions in order to evaluate specific advertisements or promotions.

With your consent, or its affiliates may also place cookies on your device or computer to use these cookies, tags and scripts to track certain information about your activity on certain websites. Digitell.mes clients or partners may use this information for various market research activities.

If you wish, you can refuse or accept the use of cookies by setting the privacy settings of your browser to allow cookies after leaving websites or as soon as yours Close your browser You can also set your browser to block cookies. Opting out, deleting or blocking cookies may lead to the exclusion of surveys or other research programs, or negatively impact their user experience. Information on how to unsubscribe from cookies can be found in the section „HOW TO REPORT ME?“ uses cookies only with your consent.

Mobile Advertising Identifier:


A Mobile Advertising Identifier is a set of characters and letters that identifies an individual on a smartphone or tablet. On iOS, a mobile advertising identifier is called „Identity For Advertisers“ (IDFA, or IFA for short). On Android, the mobile advertising identifier is called GPS ADID (or Google Play Services ID for Android). can collect Mobile Advertising Identifiers or obtain them from a partner. can use Mobile Advertising Identifiers for our market research programs or to share your data with clients or partners. If agreed, may also select it for a survey or other research program that uses Mobile Advertising Identifiers to expose it to specific advertisements or promotions prior to survey or other research programs to evaluate specific advertisements or promotions. collects or obtain Mobile Advertising Identifier only with your consent.

Web beacons:

A web beacon (also tag, clear gif or 1 × 1 pixel) consists of a series of code contained in a web page or e-mail. A visible graphic can be connected to the web beacon. Often this image is embedded in the background of a web page or email. can use emails in web beacons to determine if these notifications are opened as well as to determine whether links are in emails or Or clicked on a website visit to determine whether a subscriber was viewing advertisements or content that is involved in measuring. and its authorized agents may link personal data for operational and research purposes to web beacons.

Location Information: can collect location information from your computer or device. may use your location data to prevent fraud or for market research purposes, including advertising research or other tracking-based market research activities. If collects or uses your location information, your consent will be obtained in advance.

Digital Fingerprint: can use Digital Fingerprinting technology to collect certain information about you and / or your computer or device. This data may include personal information such as an IP address as well as non-personal information such as the computer operating system or browser version number. This technology generates a unique computer identifier that can be used to prevent fraud, or to identify and track your participation in a survey or other research program, and to limit your participation in accordance with the terms of a particular survey or other research program.

Social Media Information:

You may also be offered the opportunity to participate in surveys or other market research programs through or through social media platforms. If you choose to participate in surveys or other market research programs through or through social media platforms, may, with your consent, collect certain profile information stored in your social media platform’s account.


Log Files: automatically collects and stores information as you participate in surveys or other research programs. Our server automatically records information that your browser sends whenever you visit a website. These server logs can contain information such as your web request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that uniquely identify your browser. This information is regularly deleted during our normal maintenance routine.

Information Collected by from Third Parties: may collect your personal information and demographic and / or behavioral information from third parties, including data management platforms, advertising networks, information service companies or other market research providers and / or social media companies. platforms. may use your personal information and demographic and / or behavioral information from these third parties for a variety of purposes, including data validation, data supplementation, marketing insights, and fraud detection.

HOW DOES DIGITELL.ME PERSONAL DATA DISCLAIM? will not make your Personal Information available to third parties without your consent, except as required by law below.

If a survey or other research program or activity requires the sharing of Personal Information with a third party, shares your personal data only with your consent. When the collected statistical modeling data is used to better understand the trends and preferences of specific audiences within the general population, only limited personal information will be shared for market research purposes and only with your consent. may use your personal information, profile information or other research data divulge third parties as follows:

In conjunction with market research services (including our incentive programs) to our contractors or partners providing these services. However, these parties may use your Personal Information only in the context of services, for agents, contractors or partners, in connection with services that these individuals or entities perform for or with; These agents, contractors, or partners may use this information only to provide services. For example, may provide agents, contractors, or partners with personal information about the operation of survey sites, for collection or processing, or to provide you with information requested by you. However, these parties may use your personal information only for the purposes associated with, and may share your personal information with clients, but only in these cases: i) with your consent, or ii) to permitted research purposes in accordance with the rules of the Insights Association and ESOMAR.In connection with the legal request or request by the authorities to meet the requirements of national security or law enforcement; In accordance with the legal process and in conjunction with the legally compelling party; believes that disclosure is necessary or appropriate to prevent physical damage or financial loss in connection with suspected or actual illegal activity, in connection with the sale, assignment or other transfer of our business, in which case ensure that Each buyer treats your personal information as set out in this Privacy Notice. In the event that does not fully transfer to the prospective buyer in the event of sale, assignment or other transfer, will require the third party not to use or disclose your Personal Information in any way whatsoever ; or for other reasons authorized by you. for other reasons authorized by you may license certain limited personal information to third parties (eg, data intermediaries, aggregators, etc.) for market research purposes, including licensing of individual and / or aggregated data (eg, product and / or service purchases or user activity, web site visitor data , Internet search histories, etc.) to develop audience insights and / or look-alike models to sell this data to third-party customers for analysis and marketing information. This information may be shared by cookie (cookie ID), mobile advertising identifier, e-mail address or any other method. After look-alike modeling or aggregation, the personal data is deleted.

Additionally, identifying information as well as automatically collected informants may be provided to third parties including clients, partners, agents and / or providers for the purpose of identifying respondents for retakes or communications, fraud detection and / or prevention, database customization, data validation, data supplementation, Coding, data segmentation, and rewards, incentives, and / or sweepstakes, or promotional services. may retain personal information or machine-identifiable information to meet your requests and / or’s business needs. For example, can store the email address of subscribers who have logged out to ensure that their needs are met. Any personal data storage is done in accordance with applicable laws and regulations. will always share your Personal Information only with your consent.

CAMMED DIGITAL.ME INFORMATION FROM CHILDREN? does not knowingly collect personal information from children whose age requires parental consent. If notices that inadvertently Personal Information has been collected from children whose age requires parental consent, will delete that Personal Information from its database.


The security of your personal data means a lot to us. Accordingly, uses appropriate technical, physical and administrative security measures to protect the information collected by Only those employees who need access to your information as part of their job are authorized to do so.

Despite the security measures of, transmissions over the Internet and / or a mobile network are not completely secure. does not guarantee the security of online transmissions. is not responsible for any errors made by individuals who send Personal Information to

STORE PERSONAL DATA. does not store Personal Data for longer than is necessary for processing or as authorized by you. This period may depend on or one of its panel owners or contractual obligations of a partner to you, as well as any applicable time limits (for the filing of claims) or applicable laws.


You have the right, according to applicable law and regulations, to your Personal Information to check, correct or delete. In particular:

Right to Access – You have the right to the confirmation and to the information about the processing of your personal data Right to correction – You have the right to correct any inaccuracy in relation to your Personal DataLaw for deletion – You have the right to have your Personal Data deleted (This right is limited to the data which, according to the law, may only be processed with your consent.) This may be withdrawn.) Right to Limited Data Processing – You have the right to a limited processing of your personal data (during any investigation remains through compliance Your requirement of access of limited to your personal data) Right to data transfer – You have the right to transfer your data to a third party (this right is limited to data provided by you)

If you wish to exercise any of these rights, please contact us at:

Upon receipt of a request by an individual, will attempt to provide the requested information within 30 days, provided that the request can be fulfilled within that timeframe. If more time is required, will notify you within 30 days. However, in some situations may not be able to provide you with access to your Personal Information.

This case may occur if:

Access to personal information would divulge the personal information of a third party;

disclosure of information would result in the disclosure of confidential commercial information;

or if the information was collected for the purpose of a legal investigation.

If refuses access to its Personal Data to any individual, will give the reason for such refusal to the individual.



Your decision is always respected to participate in a survey or other research program and to respond to specific questions in a survey or to provide Personal Information, including sensitive personal information.You can always decide whether to participate in a particular survey or research participate in another market research program, or if you do not answer certain questions or end your participation.

If you do not provide certain information or you are not fully participating in a particular survey, this may result in the withdrawal of allowance or participation in future research studies. More information on incentives can be found in’s terms and conditions here. Panel members of a panel of one of our panel owners who no longer wish to participate in surveys or other market research programs or who want to be involved in automated technologies or other activities, including cookies , you can log out by changing the privacy settings in the member portal of your panel.

You can also find the privacy settings by clicking on the opt-out link in our survey invitations. The contact information found below in the „CONTACT“ section allows us to contact Panel members and participants.

International guidelines stores data within the European Union (EU) and the European Economic Area (EEA). As a global company, a connected business or service provider may collect, process, store or transmit your personal information outside of your country of residence.

The (EU) and the European Economic Area (EEA):

Digital legal entities outside the EU and the EEA have entered into an internal data protection agreement containing standard contractual clauses of the European Union. has valid contracts with service providers and other business providers that require the confidentiality of your personal data from the parties and the treatment of European Personal Data in accordance with the European Data Protection Acts.


This Privacy Notice applies solely to our surveys and other research programs, and not to any other product or service. Our surveys or other research programs may contain links to third-party websites that believes may provide you with useful information. The policies and procedures described here do not apply to these websites. recommends that you read carefully the privacy notices or privacy policies, as well as the security, data collection, and distribution of each web page you visit. By participating in surveys or other research programs or visiting any of our websites after changing the Privacy Policy, you are voluntarily agreeing to collect, use, transmit and disclose your Personal Information in the manner set forth in the then current Privacy Policy.


 If you would like to review, correct or delete your Personal Information or have any questions, comments or suggestions, or if you wish to unsubscribe from our surveys or other research programs, or if you have any questions about your Personal Information, please contact us:

By email:

Or by post letter:
Vondelstr. 34
50677 Cologne