Capture all touchpoints of the customer journey through customer centricity and create a comprehensive, positive bond between your customers and your company and your brand.
Measure and increase customer loyalty
Measure customer satisfaction with every contact to keep customers willing to churn to your company.
Always stay in the customer dialogue
Stay in touch with your customers.
Keep an eye on the "blind spots"
The Net Promoter Score (NPS) is a scale to measure loyalty of your customers in regard to your company, your brand or your services.
With our experience software you stay in constant dialogue with your customers and employees.
Get deeper insights without having to read every single open text response. Our automated text analysis tool, a combination of intuitive input mask and artificial intelligence (AI) enables you to analyze and work with your data much faster. Compared to other software providers, our text analysis solution is very easy to use and delivers high-quality results because the AI trains itself. Do you want to learn more? Please contact us.