The Employee Net Promoter Score (eNPS) is a scale for measuring the loyalty of your employees towards your company. It is a modified form of the Net Promoter Score (NPS), this KPI measures loyalty of your employees with just one question.The eNPS can be embedded into any employee survey. The eNPS is often formulated as follows
“How likely would you recommend your employer to a friend or family member?”
Often, a free text field is added to the eNPS question to identify strengths and weaknesses
One question that can make a big difference
Based on their responses, employees are divided into the following three categories:
Promoters and passives are almost the same in their positivity for many themes. Their differences usually manifest themselves in the negative codes. Use our automated text analysis tool via artificial intelligence to find out where the significant differences lie and get an overview of what your employees feel and think.
We specify the questions for your employee engagement survey and provide questionnaire templates or develop a bespoke questionnaire for your research project.
Invite your customers to your survey yourself or outsource the invitation process to our Customer Success Team.
Get real-time results via our online reporting.
Create and share customized reports.
On request, our Customer Success Team will carry out in-depth analysis with your data and prepare tailor-made charts for you.
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