Employee Experience (EX) summarizes all phases employees go through during their time in a company. Successful EX-Management allows deep insights into the relationship between the individual employee and the company, starting with the application process (Pre-Hiring) up to the day the employee leaves the company (Exit). It is important to obtain feedback at all milestones: from onboarding to training and development to the employee’s exit. The implementation of a continuous feedback process is therefore indispensable for successful EX management.

Although all companies are unique, they usually share the following common milestones:

• Application Process
• Onboarding
• Training
• Exit
• Alumni

Every step in an employees life cycle is important and can influence both corporate culture and performance. By gathering the opinion of your employees at every important milestone, companies can understand how they can support their employees and find room for improvement.