Employee Experience (EX) summarizes all phases employees go through during their time in a company. Successful EX-Management allows deep insights into the relationship between the individual employee and the company, starting with the application process (Pre-Hiring) up to the day the employee leaves the company (Exit). It is important to obtain feedback at all milestones: from onboarding to training and development to the employee’s exit. The implementation of a continuous feedback process is therefore indispensable for successful EX management.
Although all companies are unique, they usually share the following common milestones:
Every step in an employee’s life cycle is important and can influence both corporate culture and performance. By gathering the opinion of your employees at every important milestone, companies can understand how they can support their employees and find room for improvement.
Employees are your best critics. Give your employees a voice and increase their commitment, which can lead to an increase in productivity and corporate culture.
Improve employee satisfaction by engaging in an ongoing dialogue with your employees. Satisfied employees are better employees.
Many surveys collect personal data and sometimes confidential employee feedback. The trust of employees is essential for the collection of partly sensitive data – An anonymous survey is a central success factor for valid results. Only by ruling out the misuse of data, trust among respondents will be created.
There are two legal texts that define the protection mandate for personal data.
The legal representative due to the German data protection law within an organization is called “Data Protection Officer”. This person should be involved in any data protection related topic from stage one. He/She should be the most important contact person to advise anyone in the company on current legislation.
Make sure to pay attention to the following points during employee surveys:
Conduct a continuous dialogue with your employees and invest in the future of your company
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